International Orders & Shipping - What to know!

Unboxing of our Healthy & Fun Avian Snacks

by Sophie

We now offer international ordering and shipping to all countries including the UK, with the exception of the European Union Territories (*for EU please see below) and Australia. For the most economical way to ship it's best to set up an account and utilize one of the shipping redirecting / forwarding services listed below or one of your own. How it works is, they give you a USA address & Suite # where we ship to them and then they ship to you. Many international customers use these services with ease and save quite a bit of $.

Please note, in order to ship to the UK (as Sophie's video mentions), you will need to utilize a US shipping resource such as: MyUS.com, Stackry.com, Easyship.com, Ship4wd.com, Shipito.com You would place your order with us here. MyUS or other shipping services (see more examples below) will provide you with their US shipping address which we will ship to on your behalf for FREE for any Bundles or for Flat Rate of $9.99 for non Bundle orders and then they will arrange to ship directly to your UK shipping address. Here's another company used by our customers called Stackry. Direct orders to the UK will be available soon!

For all other international orders you can now place your order here and we will follow up with an electronic shipping invoice which will be sent to your email address. From time to time there are restrictions placed on us beyond our control which prohibit shipments to certain countries due to conflicts, strikes or severe weather events.

*the only items that can ship direct from me to Australia without using a shipping service at this time are the JMK & Aviator harnesses and also bird toys unless you have a license provided by Australia allowing you to accept pet food parcels. If you have any questions, or are experiencing any issues with placing your order, please email me at c4aworg@gmail.com.

We do ship internationally and have many very happy birds and bird parents around the world!

*For international shipping to European Union Territories here's a few resources to consider utilizing (i.e. we would ship to their US shipping address for FREE or a Flat Rate of $9.99 depending upon what you order and they will arrange to ship directly to you): Parcelux.com, Stackry.com MyUS.com. We can also NOW ship direct to you! After placing your order,and once packed, we will send you an electronic invoice for any additional shipping charges incurred to ship your parcel.

International Shipping Policy This policy overrides any existing refund or return policy specifically for international shipments, including those to Canada. By placing order, you agree to the following terms: once your package leaves Parrotsrus, it becomes your responsibility, and you assume all associated risks. We will not offer refunds or replacements for that are lost, stolen, damaged, destroyed, denied at customs, or undelivered for any reason although I will do all that I can to file a claim and secure a reimbursement for you as deemed by the carrier typically USPS. Customers must track their packages, communicate with customs and international carriers, and provide any necessary information for delivery. If a package is returned to us intact, with products in new condition, we will issue a refund for the product costs, excluding shipping fees. Please note that additional taxes, customs, and duties may apply upon importing to you.